Question 1

What if Bitcoin price drops to $40,000?

Accepted Answer

Mining margins compress as price falls. We model worst-case scenarios in the Calculator section above, and a segregated reserve fund covers leasing obligations regardless of BTC price.

Question 2

Who monitors the equipment at the farm?

Accepted Answer

A team of 80 specialists in Addis Ababa, 24/7. Automated monitoring detects any deviation. You receive Telegram notifications for any incident with your machine. Scheduled maintenance every 3 months without stopping operations.

Question 3

How can I prove my machine really exists and works?

Accepted Answer

1) Serial number in the purchase agreement — verifiable on Bitmain's website. 2) Farm hashrate visible on Foundry public pool — matches your dashboard. 3) 24/7 cameras through your account. 4) Every payout has a TX hash for on-chain verification.

Question 4

Can I take back the equipment?

Accepted Answer

Yes. Send a written notice; we prepare it within 90 days. International shipping and customs are borne by the owner. Shipping from Ethiopia is approximately $200–400 per unit.

Question 5

What happens after the machine pays itself off?

Accepted Answer

Machine continues working. S23 Hydro is relevant for ~4–5 years. Then you can: continue mining, sell on the secondary market, or replace via Hexora trade-in.

Question 6

What taxes do I need to pay?

Accepted Answer

Tax obligations depend on your country of residence. Hexora Capital provides detailed payout reports with TX hashes. We don't provide tax advice — consult a local tax professional.

Question 7

What is Leverage Mining?

Accepted Answer

On Pro (×3) or Max (×5) tariffs Hexora places additional machines from its own park alongside yours. You earn 80% of total income from all machines. The additional equipment belongs to Hexora; you carry no purchase or maintenance obligation.

Question 8

How does the 0% installment plan work?

Accepted Answer

You pay 20% upfront ($1,200 for S21 Pro), the remainder is split into 6 equal interest-free instalments. Machine launches immediately after the first payment. Mining income partially covers the instalment.

Question 9

What is the minimum hosting period?

Accepted Answer

1 month minimum. We recommend 12–36 months given current 3.7-month payback. Early termination within the first 12 months incurs a 2-month fee.

Question 10

Do you accept investors from Russia?

Accepted Answer

Yes. We accept clients from all countries except those under OFAC sanctions. Crypto-only payments (USDT, BTC, ETH). Contracts are signed digitally. Payouts to crypto wallets regardless of residence.

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